Terms and Conditions

Privacy Policy

We respect you for trusting us. In order to honor that, we enable special steps to safeguard your information.

Track School Bus is one of the emerging edtech companies incorporated in India for enhancing digital learning and for imparting solutions for education institutions to run smoothly.

This privacy policy relates to your use of Edsys’ mobile and web applications including Edsys Parent App, Student App, Teacher App, Transport Manager App, Driver Console, Attendant App, POS App and all other associated services managed by us.

Kindly read this privacy policy carefully before using our services, website, applications etc. Your registration with us on our website, applications or product through tables, SD cards or other storage devices, tables, smart phones etc, shall denote your acceptance of our privacy policies and your agreement to be legally bound by the same.

If you disagree with our T&C or with privacy policy, do not use the Applications, website or avail any of our services.

Use of provided Information

The Website/Applications/Services/Products get the details you provide when you Register for our products or services.

The details such as (a) your name, age, address, email address, ward’s basic details, location, phone number (b) transaction details-when you make purchases from us (c) details provided when you call for assistance (d) data you enter at the time of participating in any tests or discussions with us. The above collected information can be classified as “Personal Information”, ”Sensitive Information”, and “Associated Information”, all these data can be collectively referred to as ‘Information’ in this policy.

In case of any needs, we may use the provided information to contact you from time to time to make you aware of our important announcements, marketing promotions, offers etc.

We will not take steps to differentiate between who is using the device to access the Application, services, products etc, as long as the credentials match with yours. In order to make the best use of our services, it is essential for you to login using your credentials and never share your credentials with others.

Automatically Collected Information

Besides, the Products/Services or Applications may collect some of your details automatically, including the type of device used, unique ID of your device, IP address, device’s operating system, mobile browser you use, and also the Information regarding the way you use our services. Also, as every other application we also collect the relevant information as per permissions enabled.

Use of your Personal Information

We make use of the collected information to conduct research, administer Applications/Services, to gather demographic information etc.

We will share your information with third parties only in the way given below. However, any information shared with any third parties will not disclose any information such as Personally Identifiable Information.

We will not trade, sell or rent your information to any third parties.

We may disclose the following:

  • With third parties in order to personalize the application/services for better user experience
  • As required by law or any legal process
  • When we believe in good faith that disclosure in necessary to protect your safety and our own.
  • To enforce applicable Terms of Use

Access to your Personal Information

We will provide ways for you to enter your details and also check and make changes if needed. If you wish to edit or update your details, we provide you ways to access and change whenever required. We ensure that security measures are taken to protect your passwords from disclosing or any kind of theft.

Cookies

We send cookies (small files having a string of characters) to your device, to identify your browser. These cookies help to track your preferences, make faster login etc.

You can also disable cookies, but some of our functions may not work properly if you disable cookies in your browser.

Alerts

We may keep you informed of our new offerings or services or any kind of information which is beneficial to you via text, call or email.

Public Forums

Be careful before engaging in discussion forums, comments, messages, or sharing any sort of information, that it will be in the public domain and will be visible for everyone. All such sharing of information is done at your own risk and we are not responsible in this. So please keep this in mind before disclosing any kind of personal information to the public.

Customer

We take all the necessary steps including physical, electronic and procedural safeguards to protect the information collected from you. We are concerned about your personal details from undergoing security breaches and we will do the best from our side to safeguard all information.

Customer Information

Whenever you access our Website, our servers may automatically record details like IP address, browser language, browser type, the date and time of access etc.

Customer communications

If you send an email or other communication to us, we may retain these data to process your requests, queries, and to improve our services.

Customer to this Statement

You are advised to regularly check for any changes in our Privacy policies, as we may be forced to make certain changes (if any) as required. So try to stay updated with this.

Customer Consent

By registering with us, you are willingly expressing your consent to our collection , storing, disclosing and processing of your information as required.

Customer information

  • First Name
  • Last Name
  • Email Id
  • Mobile Number
  • City

Customer & Conditions

Please read the below Terms and Privacy policy of our company in regard to your registration with us or using any of our Applications, Services or Products.

  • Your use of our products/applications/services other than personal purposes is prohibited. It should be only for your personal and non-commercial purposes.
  • You are not allowed to copy, publish, distribute, perform, sell, license or any kind of malpractice with our product/services/application or content from our website.
  • You should not advertise, market or sell any of our services ,in any way that is unlawful, or harm to the company
  • We always ensure that the most reliable and correct contents are posted in our website, though inadvertent errors may occur. Any types of feedback/suggestion from our users are most welcome, and we are open to consider those which will help the website to perform well.
  • We shall have no responsibility from any type of damage or loss caused to your devices/hardware/software including data loss or device functionality etc, resulting from the use of our product or services
  • It is your responsibility to ensure the account details provided by you are true to your knowledge and belief
  • You shall be responsible for maintaining the confidentiality of your account. You should be careful enough to logout from the device after the last session. If any type of malpractice towards your account is noticed by us, we will request to change your password
  • Any violation by your side with respect to our Terms and conditions may result in immediate termination or suspension of your accounts. In these circumstances, the company may disclose your information to legal authority , if required

Customer Care

We make the best endeavors to provide you to have an awesome experience with us. If you face any issues, feel free to contact us at info@trackschoolbus.com. Our team is always passionate to serve you the best!

©Track School Bus